Exchange & Return

You may request a return or exchange within 7 days of receiving your order. To keep things fair for everyone, items must be returned in the same condition you received them.

Refunds for eligible returns are handled under our Refund Policy.

To be eligible, the item must be:

• unused, unwashed, and free of any signs of wear;
• in its original packaging with all tags attached;
• accompanied by proof of purchase (your order number).

We reserve the right to decline a return that does not meet these conditions.

• innerwear, socks, and other hygiene-sensitive items;
• items marked as final sale or clearance;
• customised or made-to-order products;
• items damaged after delivery through misuse or washing.

Need a different size or colour? We're happy to exchange an eligible item, subject to availability. If your preferred replacement is out of stock, we'll help you choose an alternative or process a refund under our Refund Policy.

If you are returning an item because you changed your mind or need a different size, the return shipping cost is yours.

If the item is defective, damaged, or incorrect, we cover the return shipping and send the correct item or a full refund at no extra cost to you.

1. Contact us on WhatsApp within 7 days of delivery.
2. Share your order number and let us know whether you want a return or an exchange. For defective items, include a clear photo.
3. Our team will confirm eligibility and share the return address and next steps.
4. Once we receive and inspect the item, we'll process your exchange or refund.